Are your customers not receiving your emails and invoices?
With anti-spam filters getting stricter, many entrepreneurs are struggling with invoices and emails landing in their customers’ spam folders. When customers don’t receive your quotes, invoices and other communications, it’s costly for any business or self-employed professional. Ending up in customers’ spam hurts your reputation and their trust in your products and services. Wondering what to do or who to contact?
The Nuagix team has built a strong reputation for solving exactly this kind of problem. Did you know your email envelope needs at least two hidden forms of identification, and ideally three? Key settings on your email servers and web hosting are required to stay out of spam. Here’s a jargon-light explanation of the three keys to success. The first is the SPF record, which shows the world’s email servers that you’re a good citizen who identifies yourself when sending email. The second is DKIM, which adds a certificate of legitimacy and verifies that your email is authentic. Finally, DMARC confirms that you’re a careful sender who manages incoming spam so it doesn’t get passed along. Without the first two, your emails will almost certainly land in your contacts’ spam. If you’re not sure you’re properly configured, send an email to ping@tools.mxtoolbox.com and you’ll get a reply confirming whether or not you’re properly identified.
If your result is negative, the Nuagix team can usually find the cause and put a fix in place within an hour. Don’t hesitate to contact us at support@nuagix.ca and one of our specialists will get back to you within 48 hours.
Remember: entrepreneurs’ success comes from the reputation of their products and services, but it also shows through in their professional communications.
👉 Read the original article on the Nuagix support portal