Zoho Premium Partner in Quebec

Since 2019, Nuagix has been a Zoho Premium Partner — the highest level of qualification in Canada. Our team implements Zoho One, optimizes it and drives its adoption for self-employed professionals, SMBs, nonprofits and franchises across Quebec. Our virtual team of 10 Zoho experts, 9 virtual assistants and 3 bookkeepers, spread all across Quebec, has completed more than 350 implementations and more than 250 optimizations for existing clients, and won the Sales Achievement award at the 2024 Zoho Partner Awards.

Plenty of firms can install Zoho. Our specialty is getting it adopted: automated processes that fit your reality, trained users and support that stays with you after launch.

“Their approach is rigorous, methodical and very well suited to the reality of a growing SMB. The team really understood our business challenges and translated them into clear, effective processes in Zoho. I recommend Nuagix without hesitation to any business that wants to implement Zoho One in a strategic, lasting way.”

Lemire-Comeau, Zoho One implementation

“We brought in Nuagix to implement our new project management, CRM, accounting and inventory system. The team is friendly, professional and truly listens. We recommend Nuagix without hesitation to any business looking to implement or optimize its management tools with a team that is human, skilled and committed.”

Pixim Solutions inc., CRM, accounting and inventory implementation

“Implementing the Zoho One suite was a big challenge for me, and I was extremely well supported by André and the whole team. They follow up closely and walk you through it step by step. I also get excellent after-sales service. I’m thrilled and I recommend them to anyone interested in the tool.”

Annie Travers Ressources Humaines, Zoho One implementation

“I love Zoho One, and Nuagix has a lot to do with it. They helped me implement several modules to meet my expectations and needs. They’re versatile and write code to meet all our needs, even when it isn’t available out of the box in Zoho.”

Imprimaction inc.

Why choose a Zoho Premium Partner?

Zoho grants Premium status to partners who demonstrate, year after year, a high volume of successful implementations, up-to-date certifications and consistently strong client satisfaction. In practical terms, for you, that means:

• Priority access to Zoho technical support to resolve complex cases quickly;
• Certified specialists across the entire Zoho One suite — CRM, Books, Projects, Desk, Analytics and more than 45 other apps;
• Proven experience: more than 350 implementations and more than 250 optimizations for existing clients, all across Quebec;
• A homegrown team: your project is handled by a virtual team spread all across Quebec — same time zone, same business reality, fast response in French.

Our Zoho expert services

Zoho One implementation

From analyzing your processes to go-live, we configure a Zoho One tailored to your business: sales, invoicing, projects, customer service and automations. Two approaches to choose from: turnkey, where we deliver a ready-to-use solution, or implementation coaching, where we guide you as you build your own environment independently. Discover our Zoho implementation service. Looking specifically for a CRM? See our Zoho CRM for Quebec SMBs page.

Optimizing an existing Zoho environment

Your Zoho is up and running but underused, poorly configured or has become chaotic over time? We audit your environment, fix the foundations and automate whatever is wasting your time. It’s our second most requested area of expertise: more than 250 optimizations completed. Learn more about Zoho optimization.

Support and guidance in French

After launch, we stay by your side: blocks of support hours, a knowledge base and fast response in French. Your platform evolves with your business, without you having to become a Zoho expert yourself. Visit our support portal.

Training and adoption

A successful implementation is measured by how much your team actually uses it. We offer hands-on training on Zoho CRM, Books, Projects and the entire suite, tailored to your roles and processes. See our training.

The only partner that combines Zoho experts and virtual assistants

Nuagix is the only Zoho Premium Partner in Quebec that also offers hands-on administrative support by real people. With Alter ego by Nuagix, our 9 virtual administrative assistants and 3 bookkeepers use your Zoho tools to handle your invoicing, client follow-ups, bookkeeping and record keeping. Your tools and your administration, managed by the same team.

“I used Nuagix’s services for administrative support and enjoyed the experience. I spoke with Carole and was delighted: pricing, experience, commitments kept. I recommend them!”

Stéphanie Vachon (Google review)

Proven industry solutions

We’ve turned our most frequent implementations into ready-to-deploy solutions:

• Zoho FranchisePro — franchisors and multi-location networks: centralize your network and standardize operations;
• Zoho ImmoPro — mortgage and real estate brokers: centralized leads, automated follow-ups;
• Zoho InspectPro — building inspectors: requests, appointments and reports, all organized;
• Zoho AssurInvest — investments and insurance: compliance, portfolios and documents centralized;
• Zoho ServiceTerrain — residential and specialized services: crew scheduling and on-site invoicing.

We also serve more than 20 industries, from professional services and nonprofits to construction, healthcare and retail.

A virtual team present all across Quebec

Nuagix’s head office is in Prévost, in the Laurentians, but our strength is our virtual team spread across the province: 10 Zoho experts, 9 virtual assistants and 3 bookkeepers serve businesses all over Quebec — including in Montreal, Quebec City, Laval and the Laurentians, Montérégie and Estrie, Centre-du-Québec, Saguenay–Lac-Saint-Jean and Outaouais. This multidisciplinary team brings together certified Zoho specialists, developers and business process advisors — all based in Quebec, all working remotely, with no compromise on close, responsive service.

Zoho and Quebec compliance

We configure your Zoho apps with Quebec’s Law 25 (protection of personal information), GST/QST invoicing and the language requirements of Bill 96 (Charter of the French language) in mind. You get a platform that fits Quebec’s reality from day one.

What does an implementation with Nuagix look like?

1. Free discovery Zoom meeting: we assess your needs and your current environment;
2. Analysis and plan: mapping of your processes and a clear proposal (scope, timeline, budget);
3. Configuration and automation: app setup, data migrations, automations;
4. Training and adoption: your team is trained on your real processes, not on generic examples;
5. Ongoing support: adjustments, optimizations and guidance after launch.

Frequently asked questions

What is a Zoho Premium Partner?

It’s the highest level of partnership Zoho grants, reserved for firms that demonstrate a sustained volume of successful implementations, up-to-date certifications and high client satisfaction. Nuagix has held this status since 2019 and won the Sales Achievement award at the 2024 Zoho Partner Awards.

Why choose a Zoho partner in Quebec rather than one abroad?

A Quebec partner understands GST/QST invoicing, Quebec’s Law 25, Bill 96 (Charter of the French language) and the reality of local SMBs. You work in your own time zone, in French, with a team you can reach quickly — including after launch.

How much does a Zoho One implementation cost?

The cost varies with the number of users, the apps you choose and the complexity of your processes. That’s why we offer two approaches — turnkey or implementation coaching — and a free discovery Zoom meeting to give you a clear proposal before you commit to anything.

How long does a Zoho One implementation take?

A basic implementation is usually completed in a few weeks; a project covering sales, invoicing, projects and customer service spans a few months. The exact timeline is set during the analysis stage.

What’s the difference between installing and implementing Zoho?

Installing means activating licenses. Implementing means adapting the apps to your processes, migrating your data, automating repetitive tasks and training your team so the solution actually gets used. That adoption is what generates the return on your investment.

Can you optimize an existing Zoho environment?

Yes — it’s one of our specialties, with more than 250 optimizations completed. We audit your configuration, fix the pain points and automate whatever is wasting your time, without starting from scratch.

Do you offer support in French after implementation?

Yes. Our Quebec-based team provides ongoing support in French: blocks of support hours, a support portal, a knowledge base and guidance to help your platform evolve.

Is Zoho compliant with Law 25?

Zoho provides the tools you need (consent management, access control, logging), and we configure your environment to support your compliance with Law 25. Full compliance also depends on your internal practices, which we help you structure. See our dedicated page: Zoho and compliance with Law 25 and Bill 96.

Do you work with self-employed professionals and nonprofits?

Yes. Our 350 implementations cover self-employed professionals, SMBs, nonprofits and franchise networks. Our two approaches let us tailor the formula to your budget.

What is Alter ego by Nuagix?

It’s our virtual administrative assistant division: 9 assistants and 3 bookkeepers. On top of implementing your Zoho tools, we can take care of your invoicing, follow-ups and administration — a combination no other Zoho partner in Quebec offers.

Ready to implement a Zoho One that truly fits your business?

Contact us for a free demo — 450 500-1872 — support@nuagix.ca

How we get started

1. Free 30-minute Zoom meeting. We look at your current situation, your pain points and what you want to fix.

2. Written plan within 48 business hours. Scope, timeline and budget, by email. No commitment on your part.

3. Implementation. For an SMB with 5 to 15 employees, Zoho CRM is usually live in 3 to 5 weeks.

Book the Zoom meeting

Zoho Premium Partner since 2019 — accreditation verifiable in the official Zoho directory, under our legal name Services administratifs Nuagix.