We are not a web agency that also “does CRM”. We are IT technicians who operate Zoho One every day. For an SMB in Mirabel, the difference is concrete: the person who configures your system is the one who will keep it running, fix it and grow it two years from now. Nuagix has been a Zoho Premium Partner since 2019 and has delivered more than 350 implementations and more than 250 optimizations for existing clients.
The business context in Mirabel
Mirabel is a singular case in Quebec: a city that is also a regional county, enormous in area, juxtaposing an airport and aerospace zone of international calibre, one of the most active farming territories in the Laurentians, and industrial parks in continuous expansion. You can drive twenty minutes between two clients without leaving the same municipality.
That geography has a direct consequence on Mirabel mandates: the companies we serve there are rarely office companies. They are construction contractors with three simultaneous job sites, industrial subcontractors subject to documentation requirements imposed by their prime contractors, and food processors with recurring orders and delivery logistics. For them, the data that counts is not sales data first — it is execution data: hours worked, materials consumed, deliveries confirmed, certificates provided. That is precisely the data spreadsheets handle worst.
The Mirabel sectors we know
A useful consultant understands your trade before touching the software. Here are the realities Mirabel businesses bring us, and what we do about each one.
Construction and the skilled trades
The dominant sector in our Mirabel mandates. The difficulty is not finding work, it is knowing which job site is profitable — and knowing it during the job, not six months after the books close. That calls for numbered, comparable quotes, timesheets captured in the field and attached to the right project, material purchases charged to the right site, and progress billing that follows actual advancement. All of it exists in Zoho with no custom development; it is a matter of careful configuration.
Aerospace and industrial subcontracting
The Mirabel particularity. A subcontractor in the airport zone lives under documentation pressure imposed by its prime contractors: lot traceability, certificates of conformity, revision history, contractual lead times to be demonstrated. Many of these companies keep that documentation in network folders named by hand, and lose hours at every audit. Structuring long-cycle contracts with their documents attached, their milestones and their time-stamped approvals turns the audit into a query rather than a search.
Financial services and accounting
Accounting practices, brokers and financial advisors are well represented in Mirabel. Their constraint: confidential client files, rigid tax deadlines and annual renewals whose omission costs a client. What they actually need is a matter register with partitioned access and a deadline calendar that warns them well in advance.
Agri-food and processing
The farming side of Mirabel generates processing and distribution companies with a precise profile: recurring orders, price lists negotiated customer by customer, and delivery logistics to coordinate. The recurring order is the simplest case to automate, and often the most neglected.
In Mirabel specifically, 5 organizations appear in our active client files, concentrated in construction and the skilled trades, and industrial subcontracting. We do not publish their names without their consent, but we can name them during the meeting and, if they agree, put you in touch with one of them.
What a mandate in Mirabel looks like
The typical Mirabel mandate: a contractor with 18 employees and four active job sites tells us he “thinks” two of them are profitable. He does not know, because the hours are on paper sheets collected on Friday, the material purchases arrive in bulk at the accountant’s, and nothing connects either one to a specific site. We start with allocation: every hour and every purchase attaches to a project, captured where it happens — on the site, from a phone.
Three weeks later he opens a dashboard and sees, site by site, hours consumed against hours quoted. Two sites were indeed profitable. The third had been losing money from the start, and he found out in time to renegotiate.
The applications we deploy in Mirabel
Zoho One brings together about forty applications under a single licence. Nobody needs forty, and selling all forty is the surest way to make an implementation fail. Here is the core we most often deploy for our clients in Mirabel, and the precise reason for each one.
- Zoho Projects and timesheets — the core of the Mirabel mandate: every hour and every purchase charged to the right job site, captured in the field.
- Zoho CRM — numbered, comparable quotes, and long-cycle contracts with their milestones.
- Zoho WorkDrive — certificates of conformity and documentary traceability attached to the contract, so the audit becomes a query.
- Zoho Books — progress billing that follows the actual advancement of the job site.
- Zoho Analytics — hours consumed against hours quoted, site by site, during the job.
The rest is added only if your situation calls for it. The layer that makes the real difference is not the list of applications anyway but the automation that connects them: with our clients in Mirabel, that is where the hours come back.
Zoho consultant or web agency: the difference in Mirabel
Mirabel contractors are often pitched specialized job-site management software — sometimes excellent, but living apart from the accounting and the customer record, which recreates the double entry we were trying to eliminate. We start from the opposite end: one system, configured for your job-site reality.
Two other points deserve saying. First, many companies that advertise Zoho do not do the configuration themselves: they subcontract it, often offshore, and you pay a margin to talk to an intermediary. Second, check the local pages of your potential suppliers: at the largest player in the Quebec market, the title tag and the H1 of the city pages are identical from one city to the next — Mirabel appears only in a list of links. A company that does not invest the effort to describe your market will rarely put more into your configuration.
We do not sell custom development when standard configuration is enough, and we charge no management fee on your licences. We never propose a phone call or an in-person meeting: everything is done over video.
Our pricing, published
- Hourly rate: $149/hour, all inclusive — configuration, automation, training, fixes, ongoing support.
- Zoho One licences: $50 per user per month, billed by Zoho. We take no commission on them.
- 30-minute Zoom meeting: free.
- Written plan within 48 business hours: scope, schedule, budget.
Mirabel order of magnitude: setting up hour and material allocation by job site for a contractor of 15 to 20 employees generally takes 3 to 5 weeks. An industrial subcontractor who also has to structure documentary traceability is a longer mandate, but one measured in audit hours saved every year.
A calculation many Mirabel businesses have never made: add up your separate subscriptions — CRM, invoicing, electronic signature, newsletter, project management, storage, video meetings — then compare that to a single licence at $50 per user per month. It is often the shortest part of the conversation.
How a mandate unfolds
- 1. A free 30-minute Zoom meeting. You describe how you work; we identify where the information gets lost.
- 2. A written plan within 48 business hours. What we implement, in what order, at what cost. You can say no.
- 3. Configuration in phases. The core first, put into service and actually used, before anything else is added.
- 4. Training over video, recorded. The recordings stay yours for your future hires.
- 5. Ongoing support at the same rate, on demand. No minimum package and no annual commitment.
Law 25 and personal information
An accounting practice or a broker in Mirabel holds personal financial information; an industrial subcontractor holds contractual data that its prime contractor requires to be protected. In practice that means knowing where your data is, who accesses it, how long you keep it, and being able to answer an access or deletion request. A stack of spreadsheets and mailboxes makes those answers almost impossible to give.
Zoho supports hosting in its Canadian data centre, role-based access, consultation logging and retention rules. We configure these during the implementation rather than after: it is considerably cheaper that way.
Why Nuagix for your Zoho project in Mirabel
- Zoho Premium Partner since 2019, listed in the official Zoho partner directory under our legal name, Services Administratifs Nuagix. Verifiable directly with Zoho.
- Sales Achievement award at the 2024 Zoho Partner Awards.
- More than 350 implementations and more than 250 optimizations for existing clients.
- A human team behind the software: the virtual assistants of Alter ego par Nuagix, founded by Carole Tousignant, can take on the administration the system does not do for you.
- Service in English and in French, from a team based in Quebec.
The next step
Practically speaking, Mirabel is the municipality where the distance between two of our own clients is longest, which is exactly why remote work suits it: nobody loses half a day driving between the airport zone and the farming sector for a meeting. Every meeting and every training session is held over Zoom, and field data is captured on a phone at the job site rather than typed up afterward at the office.
A 30-minute Zoom meeting, free and with no commitment. You describe your situation; we tell you what we would do, how long it would take and what it would cost. If Zoho is not the right answer for your Mirabel business, we will tell you that too.
Frequently asked questions
We are construction contractors. Can Zoho track our job sites?
Yes, and it is our most frequent mandate in Mirabel. Quotes, simultaneous job sites, timesheets captured in the field, material purchases charged to the right project, progress billing following actual advancement, and a dashboard comparing hours consumed to hours quoted, site by site. All of it with no custom development — it is configuration.
Our prime contractors impose heavy documentary traceability. Is that manageable?
It is a reality we know well in the Mirabel industrial zone. Certificates of conformity, lot traceability, revision history and time-stamped approvals attach to the relevant contract and client, with the right access rights. The practical goal is simple: that an audit becomes a query of a few minutes instead of a multi-day search through network folders.
How much does a Zoho One implementation cost for an SMB in Mirabel?
Our rate is $149/hour, all inclusive: configuration, automation, training and fixes. Zoho One licences cost $50 per user per month, billed directly by Zoho, with no commission from us. Mirabel order of magnitude: setting up hour and material allocation by job site for a contractor of 15 to 20 employees generally takes 3 to 5 weeks. An industrial subcontractor who also has to structure documentary traceability is a longer mandate, but one measured in audit hours saved every year. Your exact budget is given to you in writing within 48 business hours of the Zoom meeting, which is itself free.
Do you really work with businesses in Mirabel?
Yes. 5 organizations in Mirabel and its immediate surroundings appear in our active client files, mostly in construction and the skilled trades, and industrial subcontracting. Nuagix is based in Prévost, in the Laurentians, and has delivered more than 350 implementations and more than 250 optimizations for existing clients. During the Zoom meeting we can name references comparable to your sector and, with their agreement, put you in touch.
Do we need to travel or schedule a phone call?
Neither. All our meetings are held over Zoom, including the first 30-minute meeting and the training sessions. It is faster, it avoids driving across the North Shore, and the training sessions are recorded for your future hires. You book the time that suits you yourself: https://nuagix.zohobookings.com/#/andre-martin
We already use another CRM. Is migrating risky?
It is a significant part of our work. We bring your records over with their original creation dates and owners, attachments and correspondence history included, rather than a flattened export. Automations are built inactive and switched on once validated, and at the end you receive a before-and-after comparison report so you can check for yourself that nothing is missing.