Zoho SalesIQ enters the era of conversational AI agents. A new way to manage customer conversations: SMBs don’t always have a full team to respond instantly to website visitors, prospects, existing customers and support requests. Yet expectations keep rising: people want […]
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Zoho Desk makes Zia’s AI more accessible to support teams. Introduction: For many SMBs, customer service relies on a small team that has to respond quickly, accurately and often with little room to maneuver. Every email, form, chat or ticket matters, but the volume can quickly take over. […]
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Using AI to capture notes in Zoho CRM. 1. Zoho Notepad (included with Zoho One): Zoho Notepad lets you take notes, including during online meetings. You can consider an automation through Zoho Flow or an integration from the Marketplace to send notes directly to a CRM deal, […]
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Zia Agents: the era of agentic AI and the digital workforce. Zoho presents the shift from conversational AI (which simply answers questions) to agentic AI: systems that can plan, decide and act autonomously to complete multi-step tasks. Rather than waiting for an instruction, an […]
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Zoho One 2025: a new unified experience to power your business Zoho One 2025 marks a major milestone in the evolution of the operating system for business. After years of digital transformation focused on operational efficiency, AI is now redefining how companies operate, collaborate and grow. To help you navigate […]
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Speed up sales with an AI-powered knowledge base chatbot. When prospects get an instant, reliable answer, they move forward, and so do your teams. With Zoho SalesIQ, the AI chatbot (Zia or OpenAI) understands questions and crafts natural answers based on your content: product sheets, policies, installation guides, […]
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Zoho RPA and Zoho One: automation that transforms your business. Zoho One already gives you a suite of powerful apps to run your business, but some complex processes still fall outside the reach of traditional automation. That’s where Zoho RPA comes in. Zoho RPA turns the automation of repetitive tasks into a smooth, high-performing experience, whether […]
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Zoho Books | Product updates | August 2025. We’ve rolled out new features and enhancements in Zoho Books. From the right sidebar, where you can manage all your widgets, to Zoho Payments payment flows integrated into Zoho Books, explore what’s new to improve your bookkeeping experience […]
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Update your Zoho Projects – Zoho Analytics integration. Action required: update your Zoho Projects – Zoho Analytics integration. Source: official Zoho announcement (Zoho Community) — Jaivin Joy Eapen. Dear Zoho Projects integration users, we’d like to let you know about an upcoming update to the Zoho Projects – Zoho Analytics integration. See the announcement […]
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Entreprendre ICI has an important mission, especially in helping bring business projects to life across Quebec in all its ethnocultural diversity. Whether through tailored coaching, its directory of organizations or referral guidance, its advisors and partners help entrepreneurs take their rightful place in the business world. […]
