Monday.com was originally built as a board and project management tool, with a CRM product, monday CRM, added on later. Zoho CRM, by contrast, was built from the ground up for sales management. The two platforms compare well on entry price but differ sharply in the depth of their sales features. Here’s the comparison.
Zoho CRM and monday CRM at a glance
monday CRM organizes contacts and deals as customizable boards, following the same logic as other monday.com products (project management, development). That’s a strength for teams that like visual flexibility, but a limitation for advanced sales features: automations capped each month, no native telephony, and email marketing sold as a separate product (monday campaigns). Zoho CRM offers unlimited automation on higher tiers, built-in telephony and multichannel marketing in the same suite.
Pricing: Zoho vs monday CRM
| Platform | Plan | Price | What’s included |
|---|---|---|---|
| Zoho One | Standard | CA$50 / user / month | CRM with built-in telephony, unlimited automation, CPQ, plus marketing, finance, HR and 45+ other apps |
| monday CRM | Basic | CA$17 / seat / month (billed annually, 3-seat minimum) | 1,000 active contacts and deals, 1 dashboard |
| monday CRM | Standard | CA$24 / seat / month | 10,000 active contacts, 250 automations per month |
| monday CRM | Pro | CA$39 / seat / month | Unlimited contacts, 25,000 automations per month |
Note: Zoho One pricing is set in Canadian dollars. Other vendors’ prices are set in US dollars; they are converted here to Canadian dollars for reference only (approximate rate of CA$1.41 per US$1, July 2026).
monday CRM costs less to get started (CA$17 per seat) than Zoho One (CA$50 per user), but it’s sold in seat bundles (3-seat minimum, then in multiples of 5). What’s more, automations remain capped monthly even on the Pro plan (25,000 actions), and email marketing is a separate product (monday campaigns). Zoho One includes automation without that kind of cap, built-in telephony and multichannel marketing, all in the same per-user price.
Completeness: what Zoho includes that monday CRM doesn’t
- Built-in telephony — Zoho CRM lets you call directly from the contact record starting with the Standard plan. monday CRM has no native calling module.
- Multichannel email marketing — included in Zoho CRM and Zoho Marketing Automation. At monday, email marketing is a separate product (monday campaigns), billed separately.
- Inventory management and quotes (CPQ) — included in Zoho One. monday CRM doesn’t have these features.
- Sales AI — Zia, Zoho’s AI, analyzes forecasts and conversion scores. monday AI is more generic, geared toward writing and summaries rather than sales analysis.
- Finance, HR and customer service — available in Zoho One. monday.com stays focused on board and project management, with no finance or HR suite.
monday CRM is a good fit for a team that already uses monday.com for its projects and wants to add simple sales tracking in the same interface. For a sales team that needs advanced automation, built-in telephony and AI applied to sales, Zoho CRM offers greater functional depth, with no monthly automation cap.
Why migrate from monday CRM to Zoho with Nuagix
Nuagix is a Zoho Premium Partner in Quebec. We transfer your contacts, deals and automations from monday CRM to Zoho CRM, then train your team. Visit our Zoho CRM consultant page to learn more.
Frequently asked questions
Is monday CRM cheaper than Zoho?
At the entry level, yes: monday CRM Basic (CA$17) costs less than Zoho One (CA$50 per user). But monday CRM requires a 3-seat minimum and caps automations even on its Pro plan, while Zoho One includes automation without that cap, built-in telephony, multichannel marketing and an entire business suite for the same price.
Does monday CRM have a built-in telephony module?
No, monday CRM doesn’t offer native calling from the contact record. Zoho includes built-in telephony natively.
Can you do email marketing with monday CRM?
Not directly in monday CRM. monday.com’s email marketing (monday campaigns) is a separate product, billed separately. Zoho One includes multichannel marketing right in its suite.
Can we migrate from monday CRM to Zoho?
Yes. Nuagix transfers your contacts, deals and sales boards from monday CRM to Zoho as part of a migration project.
How much does a Zoho CRM implementation cost?
The cost depends on the scope of the project. See our Zoho One implementation pricing page for our real price ranges.
Evaluating monday CRM and Zoho for your team? Book a Zoom meeting with Nuagix for a comparison tailored to your needs.